Effective Date: January 1st 2025
Company Name: The Custom Blanks Company.
Registered Address: 57 Kimberley Street, Oldham, OL84NX
Contact Email: thecustomblanksco@gmail.com

1. Definitions

1.1 “The Company” refers to The Custom Blanks Company.
1.2 “The Buyer” refers to the individual, business, or organisation purchasing goods from The Company.
1.3 “Goods” means the products supplied by The Company to the Buyer.

2. Orders and Acceptance

2.1 All orders are subject to acceptance by The Company.
2.2 A binding contract is formed when written confirmation (e.g., invoice or email) is issued by The Company.
2.3 No order may be cancelled or amended without written consent from The Company.

3. Pricing and Payment

3.1 All prices are quoted in GBP unless otherwise stated and are exclusive of VAT (where applicable), shipping, and any applicable duties or customs charges.
3.2 Full payment is required prior to dispatch unless otherwise agreed in writing.
3.3 The Company reserves the right to charge interest on overdue invoices at 5% above the Bank of England base rate.

4. Production and Lead Times

4.1 Production lead times begin once full payment has been received and all specifications are confirmed by the Buyer and all required materials, documentation and files have been received by the buyer.
4.2 Estimated lead times are provided in good faith but are not guaranteed. The Company accepts no liability for any delay.

5. Customisation and Branding

5.1 The Buyer is responsible for confirming all artwork, design placements, and specifications before production.
5.2 Once approved, no changes can be made to designs or production without written agreement, and additional costs may apply.
5.3 The Company is not responsible for any errors in approved designs.

6. Shipping, Risk & Insurance

6.1 All goods are inspected and securely packaged prior to dispatch. The Company shall not be liable for any loss, damage, delay, or misdelivery arising once goods have been handed over to a third-party courier or freight provider.

6.2 Risk of loss or damage to the goods shall pass to the Buyer at the point of dispatch from The Company’s facility, irrespective of whether carriage is arranged by The Company or the Buyer.

6.3 The Buyer shall be responsible for providing accurate and complete delivery details. The Company shall not be held liable for failed deliveries caused by incorrect or incomplete information.

6.4 Shipping insurance is not included by default. It is the Buyer’s sole responsibility to request insurance in writing prior to dispatch. The Company will provide a quote upon request and include the insurance cost in the final invoice if accepted by the Buyer.

6.5 The Company shall not be held responsible for any claims arising from loss or damage in transit where the Buyer has not requested or paid for shipping insurance in which case the claim will be made against the courier.

7. Returns and Defects

7.1 All claims for shortages or defective goods must be made in writing within 5 business days of delivery.
7.2 Returns will not be accepted without prior written authorisation from The Company.
7.3 Custom or branded goods are non-refundable unless found to be defective.

8. Limitation of Liability

8.1 To the maximum extent permitted by law, The Company’s total liability shall not exceed the value of the goods supplied.
8.2 The Company shall not be liable for any indirect, special, or consequential loss or damage, including loss of profit or business.

9. Force Majeure

9.1 The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, acts of war, pandemics, or courier delays.

10. Governing Law

10.1 These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
10.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

B2B and Wholesale Terms and Conditions